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Cookie Policy

In compliance with the legislation on data protection and the protection of privacy in the electronic communications sector, Axerve S.p.A. helps you understand what data is collected during web browsing and how it is used.

The information provided is also prompted by Recommendation no. 2/2001 that the European authorities for the protection of personal data, meeting in the Group established by Article 29 of Directive No. 95/46/EC, adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data online and, in particular, the manner, timing and nature of the information that data controllers must give to Users when the latter connect to web pages, regardless of the purpose of their connection.

  1. Who is the Data Controller?
  2. How to contact the Data Protection Officer
  3. What types of data are processed?
  4. What are the processing methods?
  5. Glossary

1. Who is the Data Controller?

The Data Controller of your personal data is Axerve S.p.A., with registered office in Biella (BI) - 13900, Piazza Gaudenzio Sella, no. 1 - Tel. +39 015 2526511.

2. How to contact the Data Protection Officer

The Data Protection Officer (hereinafter also "DPO") can be contacted at the following addresses:
• email address: privacy@axerve.com or dpo@sella.it
• Axerve S.p.A. postal address: Via Corradino Sella 10, Biella

3. What types of data are processed?

The computer systems and software procedures used to operate this website acquire some personal data during their normal operation, the transmission of which is implicit in the use of Internet communication protocols. This data category includes IP addresses, or domain names, of the computers used by users to connect to the Website, URI (Uniform Resource Identifier) addresses of the requested resources, time of the request, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the server response status (successful, error, etc.), and other parameters pertaining to the user's operating system, and IT environment. These data are used solely to compile statistics on the use of the website and to verify its correct operation. The aforementioned data could be used to ascertain responsibility in the event of computer crimes against the website of Axerve S.p.A. or the manager of Banca Sella Holding S.p.A., to other connected sites or to customers of Axerve S.p.A. and are kept for the times defined by the reference legislation.

  1. Data submitted voluntarily by users

    The optional, explicit and voluntary sending of emails to the addresses indicated on this website entails the subsequent acquisition of the sender's address, which is necessary to reply to requests, and other personal data included in the messages. Specific summaries could be progressively reported or displayed on the website pages prepared for specific on-demand services.

  2. Cookies

    Cookies are small text files sent by the browser that allow the website to also remember Users' preferences. Cookies are not all the same and are distinguished according to the function performed. Users can disable or accept cookies by properly configuring their browser. Depending on this, browsing may not be easy and some sections or features of the site may not be available. Our website uses the following types of cookies:

    1. Session cookies

      These are cookies that are not stored permanently on the computer and disappear when the browser is closed. This type of cookie allows the transmission of session identification data (consisting of random numbers generated by the server) and allows optimal use of axerve.com. Axerve uses:

      • ApplicationGatewayAffinity: Registers which server-cluster the visitor is using. This cookie is used in the context of load balancing, in order to optimise the user experience.

      • ApplicationGatewayAffinityCORS: This cookie is used at the same time as the cookie previously indicated to optimise the response rate between the user and the site, distributing the traffic load on multiple network or server connections.

      • ASP.NET_SessionId: technical cookie necessary for the operation of the site, in particular the Onboarding area (https://sandbox.gestpay.net/)

    2. Persistent cookies or static cookies

      These are cookies used only anonymously to obtain statistical data on the univocal identification of visits to the site. These types of cookies can also be associated with User data for anti-fraud purposes. Axerve uses:

      • Cookie-accepted e cookieconsent-status: These two cookies aim to keep track of the acceptance of the cookie policy by the user.

      • RequestVerificationToken_L0JhY2tPZmZpY2U1: technical cookie necessary for the operation of the site, in particular the Onboarding area (https://sandbox.gestpay.net/)

      • GPAF: technical cookies necessary for the operation of the site, in particular the Onboarding area (https://sandbox.gestpay.net/)

    3. Profiling cookies

      These are cookies that, according to the current Electronic Communications Directive, can only be tracked following consent. This kind of cookie is used to remember the User's choices and automate some procedures. Commercial cookies allow us to optimise the site in such a way as to improve the contents referring to individual Users and customise commercial information based on the interests of those browsing.

    4. Third-party profiling cookies

      In order to disable tracking by third-party cookies, it is possible to inquire, through their privacy policy, on how to block them using the opt out link. The commercial cookies used have a variable duration. The information will be kept for a period of time consistent with the purposes for which it is processed and in any case in compliance with the law. Third-party cookies come from third-party sites with respect to the one visited. The data controller has no control over the visited site and its relative information. Their possible disabling does not compromise browsing in any way. The use of these cookies is governed by the rules established by the third parties and, therefore, to manage or disable these cookies, users will have to read the privacy policies and indications published on the websites of these third parties.

      Axerve website (https://www.axerve.com)
      GroupM/mPlatform: https://www.groupm.com/mplatform-privacy-notice
      AppNexus: https://www.appnexus.com/en/company/platform-privacy-policy
      Adform: https://site.adform.com/privacy-center/overview
      The Trade Desk: https://www.thetradedesk.com/general/privacy
      Bing: https://privacy.microsoft.com/it-it/privacystatement
      Google: https://policies.google.com/privacy
      Facebook: https://www.facebook.com/policy
      LinkedIn: https://www.linkedin.com/legal/privacy-policy
      Outbrain: https://www.outbrain.com/legal/privacy#privacy-policy
      Finance ads: https://www.financeads.com/uk-en/aboutus/privacypolicy/
      Hotjar: https://www.hotjar.com/legal/policies/privacy/
      Sugar market: https://www.sugarcrm.com/legal/privacy-policy/
      Fullstory: https://www.fullstory.com/legal/privacy/

      Onboarding POS Easy and Axerve Ecommerce Solutions (https://sandbox.gestpay.net)
      GroupM/mPlatform: https://www.groupm.com/mplatform-privacy-notice
      AppNexus: https://www.appnexus.com/en/company/platform-privacy-policy
      Adform: https://site.adform.com/privacy-center/overview
      The Trade Desk: https://www.thetradedesk.com/general/privacy
      Bing: https://privacy.microsoft.com/it-it/privacystatement
      Google: https://policies.google.com/privacy
      Facebook: https://www.facebook.com/policy
      LinkedIn: https://www.linkedin.com/legal/privacy-policy
      Outbrain: https://www.outbrain.com/legal/privacy#privacy-policy
      Finance ads: https://www.financeads.com/uk-en/aboutus/privacypolicy/
      Hotjar: https://www.hotjar.com/legal/policies/privacy/
      Sugar market: https://www.sugarcrm.com/legal/privacy-policy/
      Fullstory: https://www.fullstory.com/legal/privacy/

      Dashboard Axerve (https://dashboard.axerve.com)
      Google: https://policies.google.com/privacy

Configuring/Disabling Cookies
For the proper functioning of the axerve.com website and the properties connected to it, we recommend keeping cookies enabled. If you'd like to disable them, you can through your browser configuration. For information on how to adjust these settings, select your browser from the list below:
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Please note that if you choose to disable cookies, we cannot guarantee the correct functioning of all the components of our site.

4. What are the processing methods?

The data is processed using manual, IT and computer tools with logic strictly related to the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorised access.

This processing takes place within the limits in which you have given your optional consent. You have the right to object to profiling to personalise the commercial offer at any time. In this case, your personal data will no longer be processed for these purposes.

5. Glossary

Guarantor Authority for the protection of personal data: independent administrative authority established by Italian Law no. 675 of 31 December 1996 responsible for supervising compliance with data protection legislation.

Particular data: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as processing genetic data, biometric data for the purpose of uniquely identifying a natural person, data relating to health or concerning a natural person's sexual life or sexual orientation.

Personal data: pursuant to article 4, paragraph 1, no. 1 of the Regulation, "any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is an individual who can be identified, directly or indirectly, through an identifier such as a name, an identification number, location data, an online identification number or through one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

Profiling: pursuant to article 4, paragraph 1, no. 4 of the Regulation, it concerns "any form of automated processing of personal data which uses such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to professional performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements of such natural person".

Regulation: EU regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC.

Data processor: pursuant to art. 4, paragraph 1, no. 8 of the Regulation, this is the "natural or legal person, public authority, agency or other body which processes personal data on behalf of the data controller".

Data Protection Officer (DPO): figure introduced by the Regulation, whose main tasks are to inform and provide advice to the Data Controller, Processors and those assigned to the processing in relation to data protection; monitor compliance with the Regulation; provide opinions on the data protection impact assessment; cooperate with the Supervisory authority.

Data Controller: pursuant to article 4, paragraph 1, no. 7 of the Regulation, this is the "natural or legal person, the public authority, the service or other body which, individually or together with others, determines the purposes and means of the processing of personal data [...]".

Personal data processing: pursuant to article 4, paragraph 1, no. 2 of the Regulation, refers to "any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organisation, structuring, storage, adaptation or the modification, extraction, consultation, use, communication by transmission, diffusion or any other form of provision, comparison or interconnection, limitation, cancellation or destruction".