Download for free Axerve’s latest whitepaper on payment orchestration. Find out more

Download for free Axerve’s latest whitepaper on payment orchestration. Find out more


Our Solutions

Unique and integrated solutions to manage payments in all shapes and forms in all online channels.


Our commitment

Axerve commits to ensuring the accessibility of communications, contents, and its own resources to all users. The company is constantly working to improve its website and all digital properties, following the main accessibility guidelines and practices, to ensure that its online services are available to as many users as possible. Axerve has launched a rigorous process of analysis and evaluation of its digital products following the WCAG 2.1 guidelines of the World Wide Web Consortium (W3C), with the aim of making them accessible to all customers.

If you encounter any problems while using our website or mobile applications, please report it to us via the dedicated section on this page.

The Accessiway Widget

The blue icon at the bottom allows you to activate the Accessiway widget, a technological solution compliant with European guidelines that facilitates navigation and access to the website content for users with disabilities. It is possible to choose which accessibility settings need to be activated (visually impaired accessibility, screen reader or safe mode for epilepsy).

Screen-reader and keyboard navigation

Our website implements the ARIA (Accessible Rich Internet Applications) techniques to ensure that blind users who visit the site via a screen-reader are able to read, understand and fully enjoy the website functions. As soon as a user with a screen-reader visits the website, they immediately receive a prompt to activate the Screen-Reader Profile so that they can navigate and manage the site effectively. Here's how our website covers some of the most important screen-reader requirements:

  • Optimization for screen-readers

    We run a background process that learns the website components from top to bottom, to ensure continued compliance even after updates. During this process, we provide screen readers with important data using the ARIA attribute set. For example, we provide accurate form labels; actionable icon descriptions (social media icons, search icons, cart icons, etc.); validation assistance for filling forms; functions of elements such as buttons, menus, modal dialogs (popups), and other elements. Also, for images that are not described, the background scanning process analyzes all images on the site and provides a description in the form of an accurate ALT (alternative text) tag based on an object/image recognition method. It also extracts text embedded in the image, using an OCR (optical character recognition) technology. To activate the settings for the screen-reader at any time, users just need to press the keyboard combination 'Alt + 1'. Screen-reader users also get automatic notifications to activate Screen-reader mode as soon as they visit the site. These settings are compatible with all popular screen readers, including JAWS and NVDA.

  • Optimizations for keyboard navigation

    The background process also modifies and adjusts the HTML of the site, attaching various behaviors via Javascript code to make the website keyboard operable. This includes the ability to navigate the website using the Tab and Shift + Tab keys, operate drop-downs with the arrow keys, close them with Esc, use activation and link buttons using the Enter key, switch between radio elements and checkboxes using the arrow, and fill them in with the spacebar or the Enter key. Additionally, keyboard users can find quick navigation and content-skip menus, available at any time by clicking Alt+1, and as the first element on the website while browsing with the keyboard. The background process also handles pop-ups triggered by moving keyboard focus to them as they appear, without allowing focus to drift outside of it. Users can also use shortcuts such as "M" (menus), "H" (headers), "F" (forms), "B" (buttons), and "G" (graphics) to get to specific items.

Disability profiles supported on our site

  • Profiles for individuals with epilepsy

    This profile allows people with epilepsy to use the website safely, eliminating the risk of episodes resulting from flashing animations and triggering color schemes.

  • Profile for the visually impaired

    This profile adjusts the website to be accessible to most visual impairments such as degraded and peripheral vision problems, cataracts, glaucoma and others.

  • Profile for people with cognitive disabilities

    This profile provides various assistance features to help users with cognitive disabilities, such as autism, dyslexia, CVA and others, and focus on what matters most in a more fluid and accessible way.

  • Attention deficit disorder (ADHD) profile

    This profile significantly reduces distractions and noise, to help people with ADHD and neurodevelopmental disorders browse, read and focus on essentials more easily.

  • Blind profile (screen-reader)

    This profile adjusts the website to be compatible with screen readers such as JAWS, NVDA, Voiceover and Talkback. A screen reader is always installed on the computer of a user who is blind, and this site is compatible with this tool.

  • Motor disabilities profile for keyboard navigation

    This profile allows people with mobility impairments to manage the website using the keyboard with the Tab, Shift+Tab and Enter keys. Users can also use shortcuts such as "M" (menus), "H" (headers), "F" (forms), "B" (buttons), and "G" (graphics) to get to specific items.

More UI, design, and reading aid adjustments

  • Font adjustment

    Users can change the font, increase and decrease the size, adjust line spacing, alignment, height, and more.

  • Color adjustment

    Users can select various color contrast profiles such as light, dark, inverted and monochrome. Additionally, users can interchange color schemes of titles, texts and backgrounds, with over 7 different coloring options.

  • Animations

    Users with epilepsy can disable all running animations with a simple click. Interface-controlled animations include flashing videos, GIFs, and CSS transitions.

  • Emphasis on content

    Users can choose to emphasize important elements such as links and titles. They can also choose to bring out only highlighted or suspended items.

  • Mute audio

    Users with hearing aid may experience headaches or other problems from auto-playing audio. This option allows users to instantly mute the entire site.

  • Cognitive disorders

    We use a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive impairment to look up the meanings of sentences, initials, slang etc., to better understand the text.

  • Other functions

    We give users the ability to change the color and size of the cursor, use a print mode, activate a virtual keyboard and many other features.

Assistive technology and browser compatibility

We aim to support the widest range of browsers and assistive technologies possible, so that our users can choose the tools that work best for them, with the least possible limitations. Therefore, we managed to be able to support all major systems comprising over 95% user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen reader) for both Windows and for MAC users.

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