Axerve commits to ensuring the accessibility of communications, contents, and its own resources to all users. The company is constantly working to improve its website and all digital properties, following the main accessibility guidelines and practices, to ensure that its online services are available to as many users as possible. Axerve has launched a rigorous process of analysis and evaluation of its digital products following the WCAG 2.1 guidelines of the World Wide Web Consortium (W3C), with the aim of making them accessible to all customers.
If you encounter any problems while using our website or mobile applications, please report it to us via the dedicated section on this page.
The blue icon at the bottom allows you to activate the Accessiway widget, a technological solution compliant with European guidelines that facilitates navigation and access to the website content for users with disabilities. It is possible to choose which accessibility settings need to be activated (visually impaired accessibility, screen reader or safe mode for epilepsy).
Our website implements the ARIA (Accessible Rich Internet Applications) techniques to ensure that blind users who visit the site via a screen-reader are able to read, understand and fully enjoy the website functions. As soon as a user with a screen-reader visits the website, they immediately receive a prompt to activate the Screen-Reader Profile so that they can navigate and manage the site effectively. Here's how our website covers some of the most important screen-reader requirements:
We run a background process that learns the website components from top to bottom, to ensure continued compliance even after updates. During this process, we provide screen readers with important data using the ARIA attribute set. For example, we provide accurate form labels; actionable icon descriptions (social media icons, search icons, cart icons, etc.); validation assistance for filling forms; functions of elements such as buttons, menus, modal dialogs (popups), and other elements. Also, for images that are not described, the background scanning process analyzes all images on the site and provides a description in the form of an accurate ALT (alternative text) tag based on an object/image recognition method. It also extracts text embedded in the image, using an OCR (optical character recognition) technology. To activate the settings for the screen-reader at any time, users just need to press the keyboard combination 'Alt + 1'. Screen-reader users also get automatic notifications to activate Screen-reader mode as soon as they visit the site. These settings are compatible with all popular screen readers, including JAWS and NVDA.
This profile allows people with epilepsy to use the website safely, eliminating the risk of episodes resulting from flashing animations and triggering color schemes.
This profile adjusts the website to be accessible to most visual impairments such as degraded and peripheral vision problems, cataracts, glaucoma and others.
This profile provides various assistance features to help users with cognitive disabilities, such as autism, dyslexia, CVA and others, and focus on what matters most in a more fluid and accessible way.
This profile significantly reduces distractions and noise, to help people with ADHD and neurodevelopmental disorders browse, read and focus on essentials more easily.
This profile adjusts the website to be compatible with screen readers such as JAWS, NVDA, Voiceover and Talkback. A screen reader is always installed on the computer of a user who is blind, and this site is compatible with this tool.
This profile allows people with mobility impairments to manage the website using the keyboard with the Tab, Shift+Tab and Enter keys. Users can also use shortcuts such as "M" (menus), "H" (headers), "F" (forms), "B" (buttons), and "G" (graphics) to get to specific items.
Users can change the font, increase and decrease the size, adjust line spacing, alignment, height, and more.
Users can select various color contrast profiles such as light, dark, inverted and monochrome. Additionally, users can interchange color schemes of titles, texts and backgrounds, with over 7 different coloring options.
Users with epilepsy can disable all running animations with a simple click. Interface-controlled animations include flashing videos, GIFs, and CSS transitions.
Users can choose to emphasize important elements such as links and titles. They can also choose to bring out only highlighted or suspended items.
Users with hearing aid may experience headaches or other problems from auto-playing audio. This option allows users to instantly mute the entire site.
We use a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive impairment to look up the meanings of sentences, initials, slang etc., to better understand the text.
We give users the ability to change the color and size of the cursor, use a print mode, activate a virtual keyboard and many other features.
We aim to support the widest range of browsers and assistive technologies possible, so that our users can choose the tools that work best for them, with the least possible limitations. Therefore, we managed to be able to support all major systems comprising over 95% user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen reader) for both Windows and for MAC users.