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Our Solutions

We have the best tools to help your business grow. You can choose between 250 alternative payments, a customizable checkout page and the best fraud prevention service to make your customers experience unique.

Omnichannel Solutions

Our solutions designed and developed to integrate physical and online channels thanks to flexible tools and APIs.More details

Ecommerce

Can I set Axerve Ecommerce Solutions to automatically capture authorised transactions?
With Axerve Ecommerce Solutions it is possible to set the MOTO profile with automatic capture after a period of 1 to 25 days after payment authorisation.
Can I view the summary of my Ecommerce transactions?
You can view the summary of Ecommerce transactions through the search and reporting functions Axerve Ecommerce Solutions back office.
How can I refund a payment from the Axerve Ecommerce Solutions back office?
How can I refund a payment from the Axerve Ecommerce Solutions back office? Find out more.
How can I see the history of a transaction on Axerve Ecommerce Solutions?
By accessing the back office, it is possible to search for transactions recorded up to 6 months prior.
How much time do I have to capture an authorised transaction?
An authorised transaction must necessarily be captured or cancelled. If captured, a transaction is finalised and the sum of money will be transferred from the purchaser to the merchant; on the other hand, a cancellation will delete the authorisation with no money transfers.
Why did I receive an error message? What should I do?
Messages such as “Authorisation denied by the payment schemes”, “Authorisation Denied” are at times due to non-authentication with the Verified by Visa/Mastercard Secure Code service.
Why was the credit limit not restored for the card holder even though the payment order was cancelled?
Even after cancelling a transaction authorisation, the sum of money previously authorised remains unavailable for the time established by the purchaser’s banking institution.

Do you need support?

If you still need help, please feel free to contact us.