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Unique and integrated solutions to manage payments in all shapes and forms in all online channels.
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Payment management: cancellation, capture and refund

Payment management: cancellation, capture and refund

To manage a payment, for example to capture or refund it, you need to:

  • click on the 3 dots to the right of the payment
  • select the action you want

The actions available for payments are the following:

  • Cancellation
    To cancel a payment you can select a specific date or proceed with an immediate cancellation.
  • Capture
    You can partially capture a payment, specifying the amount and the date. You can check the box "Total amount" in case of a full capture and/or "Instant capture" to proceed immediately with the desired action.
  • Refund
    Just like with the capture, the refund can be total or partial, immediate or deferred.
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