Payment management: cancellation, capture and refund
Payment management: cancellation, capture and refund
To manage a payment, for example to capture or refund it, you need to:
click on the 3 dots to the right of the payment
select the action you want
The actions available for payments are the following:
Cancellation To cancel a payment you can select a specific date or proceed with an immediate cancellation.
Capture You can partially capture a payment, specifying the amount and the date. You can check the box "Total amount" in case of a full capture and/or "Instant capture" to proceed immediately with the desired action.
Refund Just like with the capture, the refund can be total or partial, immediate or deferred.
Multiple refund It is possible to make multiple refunds of payments (refund several payments all at once), by selecting two or more payments with the status "Captured" from the payment list: the selection of the amounts activates the "Actions" button, located at the top right of the list, via which you can proceed with the multiple refunds by clicking on "Refund".