axerve_logo

Our Solutions

Unique and integrated solutions to manage payments in all shapes and forms in all online channels.
Support
 / 
Payment event status

Payment event status

There are several event-related statuses for payments from their beginning to them being finalised:

  • Authorised
    The payment was sent to the issuer ,that responded to the request and authorized it. In this state, the sum is bound on the buyer's payment method but not yet moved in favor of the merchant. This status is also displayed if the payment was partially captured.
  • Captured
    After the payment was authorized, a request was made by the merchant to move the sum from the buyer's payment method to their current account. The capture can be contextual to the authorization or deferred, up to 25 days later. This status is also displayed in the case of partial capture.
  • Refunded
    The payment has been fully refunded, as requested by the merchant.
  • Cancelled
    A payment that was only authorized and not captured was canceled by the merchant.
  • Failed
    A payment authorization was requested but the operation was unsuccessful. By clicking on the “i” to the right of the status you can find out more about why it happened.
  • Capture in progress
    This status identifies a payment for which a capture request has been made that has not yet been successful.
  • Refund in progress
    This status identifies a payment for which a refund request has been made that has not yet been completed.
  • Secure
    This status indicates that the verification on the payment made by Axerve Guaranteed Payment was successful and that the payment is considered secure.
  • Not secure
    This status indicates that the verification on the payment made by Axerve Guaranteed Payment was unsuccessful and that the payment is considered not secure.
  • Under review
    This status indicates that the payment verification is under review by Axerve Guaranteed Payment.
  • Scheduled Capture
    This status identifies a payment with authorized status, that was partially captured, or reimbursed with a residual authorization for which a future capture has been scheduled.
  • Scheduled Cancellation
    This status identifies a payment with an authorized status for which a future cancellation has been scheduled.
  • Pending
    This status is shown in the case of an authorized payment that has not yet been assigned an authorization code.
  • Dispute
    It is a payment event that indicates the opening of a dispute with the merchant. The dispute can be opened for a maximum of the entire captured amount of a payment or for a partial amount, if the dispute refers only to a part of the entire amount captured.
Did we answer your question?

Do you need technical assistance on our products?