Credit transfer fees

On the Invoicing page, besides the "Invoices" and "Credit Notes" tabs, there is a "Fees" tab.

This tab refers only to fees generated by credit transfers.

The display of the data in the "Fees" tab is reserved for customers who have signed Axerve's agreement on the payment methods acceptance.

The credit transfer made to merchants can be done in 2 ways:

• Net of fees
• Gross (with fees to be paid)

In the case of a net credit transfer, the fees on each payment (established in the contract) are already deducted from the total amount.

Consequently, the bank account provided by the merchant receives payments, from which the following is deducted:

• Fees
• Refunds
• Chargeback
• Insurance compensations
• Other fees charged by Axerve
• Any fee authorized for withholding

The amounts deriving from the disputes will be charged via deduction from the transaction.

However, in the case of a credit transfer that contains fees, the fees on each payment (established in the contract) still need to be deducted. These fees are calculated monthly, and are periodically added to the "Fees" tab.

Consequently, the bank account provided by the merchant receives payments, from which the following still needs to be deducted:

• Refunds
• Chargeback
• Insurance compensations
• Other fees charged by Axerve
• Any fee authorized for withholding

In this case as well, the amounts deriving from the disputes will be charged via deduction from the transaction.

By clicking on "View details", the following is displayed:

• Fees amount
• Emissions
• Expiration date

Moreover, there are 4 summary windows with instructions:

• How to pay (Total amount, IBAN, purpose of the payment)
• Fees details (Fees amount, Time range, Emission, Expiration date, Contract number, Fees ID, Method)
• Stamp duties and other taxes
• Payments list tab (Amount, Fees, Event, Shop Transaction ID, Date)