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What is Axerve and what does it offer?

What is Axerve and what does it offer?

Published: 1 january 2018 • Reading time: 7 minutes

Axerve is the leading Payments Hub in Italy, part of Fabrick’s fintech ecosystem, whose goal is to reshape finance with customized open banking solutions. We offer proactive dedicated support capable of guiding our clients in selecting the best solutions for their businesses worldwide.

We create and propose solutions to meet and anticipate every need related to payment acceptance throughout all channels, both physical* and digital ones around the world. And above all we help merchants identify all the opportunities that innovative payment systems generate in terms of value-added services and strengthening the relationship with the final consumer.

With over 100,000 active customers in Italy we, Axerve, are a Payment Partner to Grow. We support large corporations, retail chains and small merchants* every day, helping them identify all the opportunities that innovative payment systems generate in terms of strengthening the relationship with the final consumer. We support them locally and on a global level and integrate value-added services to offer a personalised user experience in every single market.

Our deep knowledge of the market, combined with innovative and cutting-edge technological solutions, allow us to help customers by understanding, anticipating and addressing their needs. We at Axerve have successfully developed a payment solutions ecosystem that can be implemented in different markets, allowing customers to achieve a high level of customisation.

We offer solutions to simplify the payment acceptance with the goal of creating all the possible conditions that would help reduce cart abandonment rate and instead increase sales opportunities. All of this to make the end user’s shopping experience personalised and satisfying, developing omnichannel cross-selling dynamics.

Our offer consists in a single platform for accepting all types of payments from all channels through physical and digital gateways in a clear, simple and secure way, such as POS, Ecommerce solutions, Cashin machines and innovative proposals*.

Our omnichannel offer, present in 87 countries, is constantly evolving to meet market ever-changing needs. We allow you to enable alternative payment methods all around the world, with more than 250 currently available.



  • Axerve POS Easy
    This solution fits small and medium-sized enterprises and allows merchants to reduce acceptance costs thanks to a simple and clear flat rate, which includes all commissions. The other option is an acquisition of the POS terminal with one commission to pay and no fixed costs. The POS Easy with the flat rate includes POS terminal rental and transaction fees. The monthly cost varies according to the total amount of money processed through the POS terminal each year. Every month each merchant receives a communication from Axerve that reports on the total transactions carried out via the device, and merchants can constantly monitor their business performance in their user account’s personal area. POS Easy has the advantage of being able to connect to any IBAN, without a need of opening a dedicated bank account by the merchant.
    The POS is equipped with 4G and Wi-Fi connectivity and with a SIM card with internet traffic. The POS terminal also accepts mobile payments with Apple Pay, Samsung Pay, Google Pay and Hype.
    The services offered include 7 days a week customer service and a dashboard that allows a transactions analysis in real time to gather useful insights for growing business.
  • Cashin
    Great solution for stores and retail chains, which allows merchants to digitise cash, eliminating all the cash related risks, is installing one or more Cash Smart Safe (cashin machine) at the point of sale. Once installed, the cash from transaction is deposited directly to the bank account (in real time if the bank account is in Banca Sella. If another bank is chosen, the funds’ availability is guaranteed by the end of the second business day) and from that moment on it is no longer the merchant's responsibility to bear.
    When the machine’s capacity approaches its limits in terms of amount of cash or number of banknotes, a collection request is automatically sent to the cash transport company.
    Axerve offers several Cashin models that manage multiple deposit accounts, ensuring the the appropriate order of all invoices. In addition, merchants can verify all transactions in real time through the myStore dashboard.
    Upon reaching the capacity limit, the machine notifies the collection company in advance, relieving the merchant of the risks related to managing cash.
    Cashins are installed with the state-of-the-art technology and connect to our servers via the GPRS network to increase their security and allow comfortably depositing cash directly from your store to your bank account.
    Cashin's monthly rental fee includes all the services necessary for cash management and support, both remotely and all over the country.


Axerve Ecommerce Solutions is the leader in the field of Ecommerce payments, serving approximately 50% of the active online stores in Italy. The platform's offer is highly customisable and based on the characteristics of each company and its business. Axerve aims to simplify the acceptance of payments with the goal of creating every possible condition for its customers to reduce cart abandonment rates and instead increase sales possibilities.

The services offered by the platform include: recurring payments for managing automatic transactions and also accepting payments through call centers or automated responses without the need for further integrations. Axerve Ecommerce Solutions allows a multi-acquiring service, to ensure maximum flexibility with different acquirers.

To help retailers minimise fraudulent transactions and related costs and with the aim of improving transaction approval rates, Axerve has implemented the tokenisation services of the major international circuits.

Axerve Ecommerce Solutions enables alternative payment methods around the world, and is in continuous expansion: there are currently more than 250 ones available which allow users to pay with a single click, with the convenience of entering card data only during the first purchase in order to improve the purchasing experience, retain customers and encourage them to purchase again.

    The POS API solution proposed by Axerve allows automating all payment management functions such as collections and refunds, and the timely verification of transactions by eliminating manual activities.
    The different API calls allow you to set a transaction to automatically start when certain conditions are met. For example, with the authorisation call you can decide when a payment should be authorised by setting predefined rules (for selling subscription products or services). The solution also allows you to check the card that is carrying a payment out.


Based on the characteristics of the specific customer and its business, Axerve proposes an ecosystem of solutions that can be implemented in different markets and, by developing omnichannel cross-selling dynamics, allow merchants to achieve a high level of customisation and seize the opportunities that alternative payment systems generate if offered with an omnichannel logic.

In an increasingly connected world, the needs and behaviours of users who expect a shopping experience that adapts to their specific needs change, defining new dynamics also in the field of payments that today assume a strategic role in the relationship between merchant and end customer.

Axerve therefore lets you manage all online and in-store invoices*, offering reliable, simple and secure tools. In fact, omnichannel strategies require payment solutions that integrate into structured, often complex, and at the same time very personalised environments. This is why Axerve also heavily invests in implementations by offering clear documentation, dedicated development environments and plug-ins for the major CMSs.

Thanks to the myStore and myCommerce dashboards, merchants can track every online transaction and in-store payment both with cards and cash, deposited into Cashins*. Everything is just a click away, from the reversal of an Ecommerce transaction to the creation of automatic transaction reports, and many other features. With omnichannel solutions, you can offer In-store customers the same payment methods they use online, to retain them and increase sales thanks to the use of over 250 alternative payment methods that can be integrated in the Ecommerce platform.

The innovative payment methods proposed include Pay By Link, the solution that allows end customers to finalise their purchase by receiving an email containing a payment link, or by scanning a QR code generated by myStore. The user is redirected to the web page where the transaction can be concluded. Pay by Link features simplicity, security (the service complies with PSD2 and all European regulations on payments and reduces opportunities for close contact, respecting all social distancing rules) and immediacy; in fact, payments can be requested and managed in real time from the Axerve dashboard. Pay By Link allows adding an additional payment method to those already in store and, in fact, also allows Ecommerce sales.

In addition to the manual mode that can be activated in the store, the service is also available via API following an upstream integration and the development of an interface by the merchant for data entry.

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*The services described correspond only to the Italian market at the moment (cashin, physical in-store payments and services for small merchants)


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